Refund policy

REFUND POLICY

90-Day Returns
Changed your mind? You have 90 days from the date of delivery to request a return.

How to start a return
1. Email us at fabledbands@gmail.com with your order number and the reason for your return.
2. We will reply with return approval and instructions. Returns sent without prior approval cannot be accepted.
3. Ship the item back to the address we provide. We recommend a trackable shipping service; we are not responsible for returns lost in transit.

Return conditions
To be eligible, the ring must be:
- Unworn beyond a brief try-on, with no scratches, dents, tarnish or signs of wear.
- Not resized, altered or engraved.
- Returned in its original packaging, with everything it came with.
Jewelry is worn directly on the skin, so for hygiene and resale reasons we cannot accept items that show signs of use.

Return costs
- Return shipping is paid by the customer.
- A 15% restocking fee is deducted from refunds on non-defective returns.
- Original shipping charges and Protected Shipping fees are non-refundable.

Damaged, defective or wrong item
If your order arrives damaged, defective or is not the item you ordered, email us within 7 days of delivery with your order number and clear photos. We will send a free replacement or issue a full refund, with no return shipping cost and no restocking fee.

Wrong size
We do not offer direct exchanges. If you ordered the wrong size, return the ring under the conditions above and place a new order in the correct size. Please check our size guide before ordering: the ring runs slightly large, so if you are between sizes, choose the smaller one.

Refunds
Once we receive and inspect your return, we will email you to confirm whether it is approved. Approved refunds are issued to your original payment method within 10 business days. Your bank or card issuer may take additional time to post it.

Cancellations
Orders can be cancelled within 12 hours of purchase by emailing fabledbands@gmail.com. After 12 hours, the order may already be in processing and the return policy applies.

Before opening a dispute
Please contact us first at fabledbands@gmail.com. Most issues are solved within 1–2 business days. We keep order, tracking and communication records for every order.

Contact
fabledbands@gmail.com